Account Verification at jilixtop
Verification is how we protect your account from unauthorised withdrawal requests — it is a security layer for your money, not a friction point we added for fun. You submit a valid government-issued ID and a photo that matches the name on your registered account. Our team checks the documents and marks your account as verified, which then unlocks the full withdrawal
flow. If you skip verification, withdrawals stay on hold until the check is complete. Documents are handled through the secure upload section inside account settings, and we do not store copies beyond what is needed for the verification check.
- Go to account settings — Tap your profile icon and open the verification section. You will see which documents are still needed and their current status.
- Upload a valid ID — Take a clear photo of a government-issued ID — passport, driver's licence or national ID — and upload both front and back.
- Submit a selfie match — Upload a selfie that clearly matches the face on your ID. Make sure the photo is well-lit and your full face is visible.
- Wait for confirmation — Our team reviews the submission. You get a notification when verification is approved, and your withdrawal limit is then fully active.