Reference

How jilixtop Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via GCash, Maya, or InstaPay, and use the platform — and what we do with it.

Account data protectionGCash, Maya, InstaPay transaction privacyYour right to access and deleteSecure data storageClear contact for data requests

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What Information We Collect and Why

jilixtop Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you register an account, we collect your name, email address, date of birth, and contact number — the minimum needed to verify your identity and keep your account secure. If you deposit or withdraw using GCash, Maya, or InstaPay, we record the transaction reference and

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amount so we can match payments to your wallet and resolve any dispute quickly. We also collect device identifiers and session data — the browser type, IP address, and login timestamps — to detect unusual access and protect your account from unauthorised use. Players in Pasig
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or anywhere in the Philippines are subject to the same data handling rules. We do not sell your personal information to third parties for marketing purposes. Data shared with payment processors like GCash, Maya, and InstaPay is limited to what those services need to complete your
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transaction. Retention periods depend on applicable local law and our internal audit requirements; we keep only what is necessary for as long as it is needed. Access to your account data is available where local law permits and to eligible users only.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or have your account information removed, you can reach our support team directly. We handle data-related requests separately from standard account queries so your request gets to the right person without delay. Response times depend on the nature of the request and any verification steps we need to complete on our end.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply security measures across every part of the account and payment flow to keep your information protected. This covers how data is stored, how cookies are used during your session, how long we hold records, and how you can request changes. Each area below reflects the actual steps we take — not a general policy statement.

Secure Storage

Account data and payment records — including GCash, Maya, and InstaPay transaction logs — are stored on secured servers with access restricted to authorised personnel only.

Cookies and Session Data

We use session cookies to keep you logged in across pages and to remember your device. You can clear cookies through your browser settings; doing so may require you to log in again.

Data Retention

We hold your account data for as long as your account is active and for any period required by applicable local law. Once retention is no longer required, data is deleted or anonymised.

Your Right to Request Changes

You can request access to, correction of, or deletion of your personal data at any time by contacting our support team via live chat or email. We verify your identity before processing any data request.

Privacy Policy Questions We Get Asked

These are the questions we hear most from account holders about how their information is used, who can access it, and what options they have. Each answer reflects our actual practice — if you need more detail on any of these, reach out through live chat or email.

We collect your name, email, date of birth, and contact number at registration. If you deposit via GCash, Maya, or InstaPay, we also log the transaction reference linked to your account.

We share data only with payment processors — GCash, Maya, InstaPay — and only the details needed to process your transaction. We do not sell your information to advertisers or unrelated third parties.

Send a request via live chat or the support email listed in your account settings. We will verify your identity and then provide the data we hold on your account within the timeframe required by applicable rules.

Yes. Contact support with a deletion request and we will process it after identity verification. Some records may be retained as required by local law even after deletion.

Cookies keep your session active so you stay logged in as you move between pages. You can disable or clear cookies in your browser, but this may log you out and affect how the site loads.

Transaction records — including GCash, Maya, and InstaPay logs — are kept for as long as local law requires. After that period, records are deleted or anonymised and no longer associated with your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

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How jilixtop Handles Your Personal Information

How to Reach Us About Your Data

Data Handling, Cookies and Account Security

Privacy Policy Questions We Get Asked

01 What personal data does jilixtop collect when I open an account?

02 Does jilixtop share my data with third parties?

03 How do I request a copy of my personal data?

04 Can I ask jilixtop to delete my account data?

05 How does jilixtop use cookies on the site?

06 How long does jilixtop keep my transaction records?

Privacy Policy

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