Reference

Terms and Conditions That Cover Your Account

These Terms and Conditions govern how your jilixtop account works — from opening it to making deposits via GCash, Maya, or InstaPay and requesting withdrawals. Access to the platform is subject to local law and is available only where permitted in the Philippines.

Account eligibility appliesGCash · Maya · InstaPay coveredPhilippines players subject to local lawTerms updated without prior noticeOne account per person

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HOW WE HANDLE IT

How jilixtop Applies These Terms in Practice

Understanding a policy is one thing; seeing how it runs day to day is another. Here is how we apply these Terms across the four areas that affect your account most — data, security, retention, and change requests.

Account Data Handling

We collect only the details needed to verify your identity and process payments. Your GCash or Maya number is stored in encrypted form and never shared with third parties outside payment processing.

Account Security Practice

Login uses OTP verification tied to your registered mobile number. If your number changes, update it through account settings immediately — access without OTP confirmation is blocked.

Data Retention Period

We retain transaction and account records for the period required under applicable Philippine regulations. After that period, inactive account data is archived and access is restricted.

Requesting Account Changes

To update personal details — name, registered mobile, linked e-wallet — submit a request via live chat with a valid ID. Changes take effect after our verification review is complete.

What These Terms Actually Cover

jilixtop Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

When you open an account with us, you agree to these Terms in full. They apply to every action you take on the platform — logging in, funding your wallet via GCash, Maya, or InstaPay, placing bets, and requesting a cash out to your e-wallet. We

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may update these Terms at any time; continued use of your account after an update means you accept the revised version. You are responsible for keeping your login credentials secure. We do not share account access between users, and each registered account belongs to one person
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only. If we detect duplicate accounts, both may be suspended while we carry out a review. Transactions processed through local payment rails — GCash, Maya, and InstaPay — are subject to the terms of those respective providers in addition to ours. We do not control processing
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times on their side, but we flag any hold on our end through your account notification panel. Eligibility to use the platform depends on local law in the Philippines; it is your responsibility to confirm that online gaming is permitted where you are located. We do
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not make representations about legality in any specific jurisdiction.

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

REACH US

Where to Send Your Terms Questions

If any part of these Terms is unclear — whether it is about your account status, a payment hold on GCash or Maya, or a withdrawal flag — reach us through the channels below. We handle policy queries separately from general game support so your concern gets to the right team faster.

Common Questions About Our Terms

These are the questions we see most often about how these Terms apply to real account situations — payments, access, updates, and dispute handling. If your question is not here, live chat routes you to the right team.

We may revise the Terms at any time. A notice appears in your account dashboard when we do. Continuing to use your account after that notice means you accept the updated version.

No. Each person may hold one account only. If we identify duplicate accounts linked to the same identity or mobile number, both accounts may be suspended pending a review.

A flagged transaction is held pending verification. You will see a notification in your account wallet. Contact live chat with your transaction reference number to start the review process.

Submit a closure request through live chat or email support. We process the request after confirming your identity and ensuring no pending withdrawals remain in your account wallet.

Any active promotional terms attached to your account must be met before a withdrawal is processed. Check the terms on any active offer shown in your account before requesting a cash out to GCash or InstaPay.

You can raise a formal dispute via email support. Include your account ID and the specific decision you are challenging. We review all disputes and respond through your registered contact details.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.

Accountjilixtop Login InfoPrivacy Policy InfoFAQ

Terms and Conditions That Cover Your Account

How jilixtop Applies These Terms in Practice

Account Data Handling

Account Security Practice

Data Retention Period

Requesting Account Changes

Where to Send Your Terms Questions

Common Questions About Our Terms

01 Do these Terms change, and how will I know?

02 Can I hold more than one jilixtop account?

03 What happens if my GCash or Maya transaction is flagged?

04 How do I close or deactivate my account under these Terms?

05 Are my winnings subject to any Terms-based conditions before withdrawal?

06 What if I disagree with a Terms-based account decision?

Terms & Conditions

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